Frequent asked questions
Here are answers to questions we are often asked. You are of course welcome to call us anytime for any question you may have.
- What is the difference between a Featured tour and a Custom tour?
- How do I sign up for a tour?
- How do I pay for my tour?
- Can I make my own air arrangements?
- Does Momentum Tours always highlight places of Jewish interest?
- Are your tours Kosher?
- If I need a visa for my trip, will Momentum Tours assist me?
- Are your tours recommended for families?
- Do you offer a Traveler’s Protection Plan?
- What can you offer the solo traveler?
- How much baggage may I take?
- Can I bring my child or grandchild on a Momentum Tour?
- How do you handle special requests?
- What happens if I need to cancel?
- What Covid related precautions do you take?
What is the difference between a featured tour and a custom tour?
We are travel specialists and proud to have a worldwide network of longstanding contacts. Our featured tours are scheduled to leave at specific dates and with a pre-set program that has been developed through years of experience. If that doesn’t fit your needs, we can customize a tour especially for you. Then you can travel on dates that fit your schedule, and with an itinerary personally designed for your interests and enthusiasms. So why not treat your family to a special occasion, or bring friends along from your work, organization, synagogue or travel club?
You can sign up using the registration form included on this website. Print it, fill it out, and send it to us with your $300 deposit. You can also, of course, call us for a brochure and registration form. We will send you what you need, and all you need to do is to fill it out and return it to us with your $300 deposit. We are currently waiving deposits!
For our published tours, you can pay in the way that fits you best – by check, wire transfer or by credit card. However, a 3.8% fee will be added to the total when paying with credit cards.
Can I make my own air arrangements?
Yes, you can and you should make your own flight arrangements. Today, airlines frequently charge more for group bookings than if you book the flights yourself. In addition, we know that many of you have collected generous mileage – so why not use your mileage plan when you travel with us? If you need assistance with booking of flights, we are pleased to help you. When making the flight arrangements, always check with us if a transfer from the airport to the hotel is included For most tours, we make sure someone will meet you and bring you to the hotel on the scheduled arrival and departure day.
Does Momentum Tours always feature places of Jewish interest?
Yes, we always include Jewish points of interest on our Featured Tours. Since Jewish history has coincided with most of the places we visit, we are proud to present a Jewish perspective when traveling. Unlike most other tour companies, we celebrate the Jewish experience. Traveling with us, you will also help support communities (some of which are struggling) world-wide. Your visit is a gift to these communities.
Our tours in Israel are strictly Kosher. Outside Israel, most tours are not, so please check the information for each tour. If the tour is Kosher, it will be clearly indicated. On non Kosher tours, we always offer choices at meals, including fish and vegetarian-based menus, to best serve your needs. Please note, we can customize strictly Kosher tours to most parts of the world.
If I need a visa for my trip, will Momentum Tours assist me?
Of course, we will always assist you with visas and will inform you about visas needed for U.S. citizens. We provide all documents required for the visas and include instructions for filling out applications, etc. We have also partnered with a specialized company for visa application should you prefer to have assistance.
Are your tours recommended for families?
Yes, we are proud of always having generations in mind when creating tours. However, not all tours are appropriate for younger children, so we recommend that you always consult us if you are interested in a tour for you and your family.
Do you offer a Traveler’s Protection Plan?
We certainly do. We consider a Travel Protection Plan to be money well spent. Unexpected events may take place at any time in our busy lives. Please note, for Travel Protection Plans that offer a waiver for pre-existing conditions, it is important to respect the rules regarding when to make the purchase. All in all buying a Travel Protection Plan is a smart move for the sophisticated traveler, and we strongly recommend it. During the days of Covid, purchasing a Travel Insurance has never been more important.
What can you offer the solo traveler?
We welcome single travelers, and develop tours with single travelers in mind. As a solo traveler, you can choose to stay in a single room or let us help you to find a person with whom to share a double. Please note that hotels always charge a supplement for single rooms.
For most tours, you may bring one standard-sized suitcase, plus a carry-on.
Can I bring my child or grandchild on a Momentum Tours trip?
By all means. It might be one of the best things you ever did with your child or grandchild. You will develop even stronger bonds, and share special moments for many years to come. Since our tours vary in age-appropriateness, however, please always request whether your choice of tour is suitable for all children.
How do you handle special requests?
Once you sign up on a tour, we will do our utmost to fulfill your requests, and in most cases will be able to satisfy your needs. Always consider that the earlier you book, the more likely it is that your request will be fulfilled.
What happens if I need to cancel?
We have made the process for cancellation as simple and clear as possible, and highly recommend that every traveler purchase a Travel Protection plan.
What Covid related precautions do you take?
Your safety is most important and we encourage everyone to take Covid serious. Our partners around the world are complying with international standards and all service suppliers are fully vaccinated (hotels, guides, drivers, etc). As most countries demand proof of vaccination, we can only serve vaccinated travelers on our tours. In addition, we strongly recommend that every traveler purchase a Travel Protection plan that covers you for Covid. During the days of Covid, we have managed to continue organizing trips in a safe manner.